Review: Customers Included: How to Transform Products, Companies, and the World – With a Single Step

Customers Included

Customers Included: How to Transform Products, Companies, and the World – With a Single Step by Mark Hurst My rating: 5 of 5 stars An essential read if you care about the customer experience. This book is both an argument for attending seriously to customer experience and a how-to guide. The two authors have been […]

Book Review: Great and Mighty Things: Outsider Art

Great and Mighty Things: Outsider Art from the Jill and Sheldon Bonovitz Collection

“Great and Mighty Things: Outsider Art from the Jill and Sheldon Bonovitz Collection,” Edited by Ann Percy with Cara Zimmerman; With contributions by Francesco Clemente, Lynne Cooke, Joanne Cubbs, Bernard L. Herman, Ann Percy, Colin Rhodes, and Cara Zimmerman, Yale University Press, 288 pages, 245 color illustrations and 1 b/w, 2013. ISBN 978-0-3001-9175-2. Hard cover […]

Review: Rebecca

Daphne Du Maurier's Rebecca

Rebecca by Daphne du Maurier My rating: 4 of 5 stars Excessive self-consciousness meets over-the-top atmosphere, and atmosphere, much like the title character, prevails. The famous first words are “Last night I dreamt I went to Manderley again.” But the wisest lines might be these: “I wondered how many people there were in the world […]

Review: Building Stories

Building Stories by Chris Ware My rating: 5 of 5 stars For some perverse reason I actually find comics hard to read, and Chris Wares’ — brilliant though they be — are among the hardest. Building Stories, despite its complicated and aggressively creative packaging, is a wonderful read. It displays Ware’s depth and sensitivity, and […]

Review: Signs of Life

Signs of Life by Peter Sekaer My rating: 5 of 5 stars I had not heard of Sekaer until I saw this book. He was a student of Berenice Abbott and a pal — and sometime photographing companion — of Walker Evans. If you like those two you’ll most likely find his work quite interesting. […]